Case Manager

At Juneau Youth Services (JYS), you will learn to provide a strengths-based approach to helping youth cope with trauma, manage their behavior and live successfully in their communities.  You will also be responsible for maintaining the orderly flow of treatment and treatment documentation.

This position does require that employees work with a variety of computer based systems including, but not limited to, on-line training systems, electronic documentation systems, email systems, and on-line timesheet tracking.

Examples of CM Responsibilities:

  • Under supervision of the clinician and in collaboration with the treatment team, develop and monitor individualized treatment plans for assigned caseload by successfully integrating assessment findings to develop appropriate treatment goals, objectives and interventions.
  • Coordinate with other treatment team members and service providers to facilitate the individualized treatment planning process.
  • Maintain a schedule of required treatment documents and due dates with pertinent treatment and program information.
  • Schedule, document and attend all treatment team meetings for assigned caseload.
  • Demonstrate effective problem solving skills and good active listening.
  • Provide therapeutic limits.
  • Use approved strategies to prevent aggressive behavior and to deescalate volatile situations.
  • Demonstrate basic understanding of co-occurring disorders and the interrelationship of substance abuse and mental health.
  • Provide ongoing monitoring and interventions to ensure client safety and immediately inform supervisor of any crisis or unsafe situation.
  • Plan, supervise and document daily activities that meet therapeutic goals.
  • Document daily progress notes in a timely manner, which meet agency standards and state and federal regulations.
  • Ensure that the privacy and confidentiality of client health information for all JYS clients is maintained.
  • Ability to be sensitive to the unique needs of emotionally and behaviorally disturbed clients and their families.
  • Ability to act as a positive role model for youth and provide appropriate, respectful care, support, structure and guidance for youth development.
  • Ability to respond appropriately to crisis, emergency, and disaster situations such as medical, fire, etc.

Full-Time Employment Benefits:

  • Paid time off
  • Medical/Dental insurance
  • Vision insurance
  • Life insurance
  • Retirement plan
  • Agency paid employee assistance program
  • Paid holidays

For more information about the benefits please contact the Human Resource department.

Minimum Qualifications:

  • High school diploma or GED
  • Prefer one year experience working with emotionally and/or behaviorally disturbed youth or experience in another human service field.
  • Ability to pass a state and federal background check
  • 3 year clear driving record preferred

Our Case Manager positions are a great way to expand your knowledge of mental health services and requirements.  It can be a good way to prepare for a degree program in psychology, counseling or social work.

If this sounds like an opportunity you’d like to learn more about, please contact Human Resources at Juneau Youth Services by calling (907) 523-6502, email or apply now by downloading an employment application from the JYS website: Applications can be returned to Human Resources in person (2075 Jordan Avenue Juneau, AK 99801), via fax (907-789-8401), or via email (